Business Services
- Value Proposition
- Market Segment
- Value Chain
- Revenue Generation & Margins
- Business Environment
1. Value Proposition
Identify the customer pain points, needs, or problems. Does your product or service address one of the basic human needs? (As defined by Abraham Maslow), the basic human needs are; Physiological needs, Safety & Security needs, Social needs - Esteem, Aesthetic needs, Self-transcendence. As an example; safety and Security needs include:
Personal security, Financial security, Health and well-being, Safety net against accidents/illness and their adverse impacts
- Clearly indicate how the product or services addresses that problem.
- Quantify the ‘value’ of the product from the customer’s perspective.
- Value may not be related to your cost (think of the value of the bottle of water, if you are thirsty, you would be willing to pay more for it)
2. Market Segment
- Identify the specific group(s) of customers you will target.
- Examine why you have chosen the specific market segment (market size, affluence, growing trends, unfilled need, etc..)
- Quantify the market size in term in actual dollar returns
3. Value Chain
A value chain is a chain of activities. A product or a service passes through all activities of the chain in order, and at each activity the product or service gains some value. The chain of activities gives the products more added value than the sum of added values of all activities
- Do you need support/partnership for a supplier, a service provider or a manufacturer?
- Where does your business sit in the value chain?
- Can you go direct-to-customer?
- If you are reliant on others, how will you capture your part of the value created?
4. Revenue Generation
- How is revenue generated?
- One-time purchase?
- Seasonal?
- Subscriptions?
- Advertising?
- How does that tie back to the value chain?
- What is your cost structure?
- What are your target profit margins ?
5. Business Environment
- Who are your competitors?
- How much customer resistance?
- Who complements your business?
- Are currents trends helping or hurting (e.g.; “going green” vs. a tobacco shop)
- What is your competitive advantage
- Examples: Costs, product differentiation, market insight, superior execution or niche strategy.
Read more about adjusting your business model here
Businessways: Action-focused Small Business Consulting
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